Question

Fraud Account

  • 24 October 2022
  • 1 reply
  • 14 views
D
Rank

Hello,
I would to report a case of identity fraud. I’m not an iD mobile customer but someone has set up a direct debit using my name and address. I have reported it to Action Fraud and have received a crime reference number.

Could someone let me know what to do next and how to get this stopped asap?

Thanks

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @DanielL,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Mohammed

 

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