Fraud account

  • 2 April 2023
  • 1 reply
  • 14 views

I have received a letter stating that I have set up a direct debit for a new phone contract which has my  name and address on, but I believe incorrect bank details, however this is not me and I have not set this up.

Can someone please help me get this resolved and this account removed and disassociated from my details?


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1 reply

Userlevel 7
Badge +7

Hi @Stephanie Allen,

Welcome to the Community!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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