Hello
I received a letter from ID Mobile today saying I owe them over £200
I had never heard of ID Mobile until then, and don’t have an account.
The phone number on the letter is automated, there isn’t another phone number on the website, and I can’t email ID Mobile. The chat said the wait time was over 90 minutes.
How do I report this fraud to ID Mobile? It needs to be taken seriously as it will likely affect my credit rating etc.
Best answer by Mohammed
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+10
Hey
Sorry to hear you’ve fallen victim to fraud.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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