I recently ordered a phone for my wife, which has arrived today.
i then tried to order a phone for my son.
my order has been declined based on a credit check. This cannot be based on my actual credit rating. I believe this to be a case of the system deciding that the application may be fraudulent because of the previous order. How do I overcome this issue?
fraud suspected?
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Did you manage to get assistance via the number
If you still need some help, please let us know here and we will assist you.
Kash
Try calling the iD telephone sales team on 020 7139 1397 - it’s a busy line so you may need to wait or try again.
Good luck
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