Question

fraudulent account opened in my name

  • 10 March 2023
  • 2 replies
  • 34 views

An account has been opened according to my credit file of a mobile contract that I did not open. I have now received a final demand. How can I go about clarifying this and removing it from my name. 


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2 replies

Userlevel 4
Badge +1

Call 7777 & choose relevant option.

Userlevel 7
Badge +4

Hi @Kay2303 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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