Hello, as title Iv received a letter saying Iv set up a new account with yourselves which I haven’t. My name and address has been used to fraudulently set this up. Iv been in contact with Action Fraud and have a crime reference number. I briefly spoke to someone on live chat but I want to take this up in a more formal way due to the seriousness of the situation. Could you please get back to me as this needs shutting down straight away.
Best answer by WelshPaul
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