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freeze monthly plan

  • 13 August 2023
  • 2 replies
  • 26 views

Can i put my monthly plan on hold if i dont need it for a couple of months?

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Best answer by WelshPaul 14 August 2023, 00:21

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2 replies

Userlevel 8
Badge +6

You wouldn't be able to put your plan on hold i’m afraid @Jane Kilpatrick 

Userlevel 7
Badge +10

Hey @Jane Kilpatrick,

As @WelshPaul  answered, we don’t support this feature.

If you are struggling with your payments, it may be worth speaking to an advisor and we can PM you here to discuss further to see what support may be available.

Mohammed

 

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