I ported my number over to iDMobile 1 week ago.
iDMobile Sim Card does not work in my phone, Xiaomi Mi10T Pro (even though being less than 2 years old).
Tried the Sim Card in my Wifes phone, Samsung S21 FE 5G, which is on the acceptable device list. But it still did not work.
I have asked iDMobile to Terminate my contract, and give me the PAC Code. They said they will Terminate the Contact, but to produce the PAC Code they said I need the iDMobile App or Text. Basically this:
To have an iDMobile App or doing it by Text, it sends you a secret code to the Sim Number in question, therefore it does not work with me as it does not work on my devices.
Can anyone solve this issue, because clearly the incompetent iDMobile Customer Service cannot solve this issue even I have talked with them 3 times.