For a long time I’ve had problems receiving Halifax automated phone calls. My partner with iD is in the same situation. I See there was another thread in the forum (I think it’s locked).
Back a year or two this was a bit of a nuisance with some coming, others not, but from roughly a year ago, I have 100% failure rate.
It’s a bit of a problem, as it normally means they have to send a letter home each time. Has anyone experienced these issues too?
Text messages work fine. Just their calls never come.