Question

Halifax OPT calls

  • 20 January 2024
  • 1 reply
  • 29 views

For a long time I’ve had problems receiving Halifax automated phone calls. My partner with iD is in the same situation. I See there was another thread in the forum (I think it’s locked).

Back a year or two this was a bit of a nuisance with some coming, others not, but from roughly a year ago, I have 100% failure rate.

It’s a bit of a problem, as it normally means they have to send a letter home each time. Has anyone experienced these issues too?

Text messages work fine. Just their calls never come.


1 reply

Userlevel 7
Badge +7

Hi @hsdpacmod,

Welcome to the Community!

In most cases customers experience issues with text messages being received.

Have you checked with your bank to see if there is any issues with calls?

 

Kash

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