letter that I have received from iD Mobile. The letter is a FINAL DEMAND for the sum of £19 The letter has an account number on it. I have. tried to call the automated service regarding this letter but she says it asks for her iD Mobile telephone number..... which I don’t have . I have never had an account with iD Mobile! This is obviously a fraudulent account. This is worrying me and is the very first correspondence i have received. I have tried all ways to talk to someone about this as the letter states i have only 7 days to pay this amount or debt collectors will be instructed! I need to get this sorted today
This topic has been closed for comments
Userlevel 8
+9
If you haven’t done so, I’d recommend reporting this fraud to Action Fraud UK, online at: https://www.actionfraud.police.uk/.
Once you’ve got a case number, contact iD Mobile.
In my experience the iD social media team are very helpful. Contact this team on facebook (using Messenger), or send them a DM (direct message) on Twitter.
Any out-of-hours messages left on facebook or Twitter are picked-up when the iD social media team next start work.
Hope you get this sorted
Userlevel 7
+7
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more