Question

help me

  • 14 April 2024
  • 6 replies
  • 92 views
Ash Lilley
Rank

Paid bill but still suspended 

6 replies

Rachel Tizzard
Rank
Userlevel 1

I'm having the same issue and there seems to be no proper way to contact them and find out what's going on

Mikey Carter
Rank

I’m having same issues aswell

Rachel Tizzard
Rank
Userlevel 1

I found the live chat link, hopefully they'll sort you out https://www.idmobile.co.uk/live-chat?_gl=1*1p8fcy0*_ga*ODEyODY1MzkwLjE3MTIzMDUxMDk.*_ga_XFK6G4B1Y7*MTcxMzE2ODQ4Mi4zLjEuMTcxMzE2OTA1My4xMC4wLjA.

Kash
Rank
Userlevel 7
Badge +7

Hi @Ash Lilley @Mikey Carter @Rachel Tizzard,

Welcome to the Community!

Just checking if you are still having issues?

It can take 24 hours at the most for services to be working again.

If it has been longer than this, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Rachel Tizzard
Rank
Userlevel 1

Hi @Ash Lilley @Mikey Carter @Rachel Tizzard,

Welcome to the Community!

Just checking if you are still having issues?

It can take 24 hours at the most for services to be working again.

If it has been longer than this, please let us know.

 

Kash

No issues now, thank you for checking though

Tom
Rank
Userlevel 7
Badge +4

Hi @Rachel Tizzard 

 

Glad to hear, if you need any further support please let us know.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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