Hi. I have purchased ID sim card and trying to transfer old number but it's not happening. Is says about an error with wrong details which is not true. I have been already charged monthly payment but still running previous supplier.
Can't get on live chat either to get help
+9
Have you tried the online Live Chat to submit your PAC, to an advisor,
Speak to a customer advisor at https://idmobile.co.uk/live-chat - the advisors work until 8pm on weekdays.
If Live Chat doesn’t work, perhaps try sending a private message to iD Mobile using Facebook Messenger, or X (formerly Twitter) DM.
This live chat is not working 😔
+9
This live chat is not working 😔
If Live Chat doesn’t work, instead perhaps try sending a private message to iD Mobile using Facebook Messenger, or X (formerly Twitter) DM.
+7
Hi
Welcome to the Community!
We hope that you managed to get in touch with the Live Chat or Social Media Team.
If you still require assistance, please let us know and we can advise further.
Kash
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