I got a new contract with ID mobile. My previous contract was ID mobile. To port the number over, I got a Vodafone SIM card. I used the PAC and moved the number to Vodafone. I have a PAC from Vodafone to move my number over to the new ID mobile contract but the online system won't let me.
+7
Hi
Welcome to the Community!
What error message are you getting on the form?
It’s worth ensuring that you are entering the correct transaction number which starts with 4, you can also try entering your surname in all capital letters on the form.
Let us know how you get on.
Kash
Thanks for your reply Kash. I'll try this. The site is down at the moment
+10
Hello
It seems to be working fine on our end.
Try accessing via incognito or private browsing to see if this makes a difference?
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Mohammed
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