Solved

How can i claim earplugs

When I bought Samsung galaxy 23 ultra I was supposed to receive free buds

I have not received them

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Best answer by andewhite 1 September 2023, 18:34

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Userlevel 8

Only selected Unlimited data plans where eligible for the offer @Valve Chutaya.

Did you select one of the eligible Unlimited data plans?

If you purchased a 256GB model, only 4 plans were eligible for the buds offer.

Userlevel 7

Hi @Valve Chutaya,

Welcome to the Community!

Just checking if you managed to check the information that @andewhite provided.

If you selected an eligible tariff, please let us know and we can look into it.

Kash

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