Question

how can I stop incoming text ads and phone call

  • 21 November 2023
  • 1 reply
  • 9 views
Y
Rank

If I receive text messages or phone calls that cost me extra payment , how can I stop it?

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Yi Ning 

 

You’ll be able to add a bill cap in the iD Mobile app/website while logged in to stop any unwanted extra charges being made to your account.

 

https://www.idmobile.co.uk/help-and-advice/capping

 

Tom

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