How come my DD had disappeared?

  • 8 September 2023
  • 2 replies
  • 37 views
Rachel_S
Rank

My DD has disappeared and I would like to know why.

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2 replies

WelshPaul
Rank
Userlevel 8
Badge +6

A question best pointed in the direction of your bank maybe?

Tom
Rank
Userlevel 7
Badge +4

Hi @Rachel_S 

 

Could you let us know what you mean by disappeared?

 

Have you checked your iD Mobile app/website while logged in to check if your account has been switched to manual payments?

 

Tom

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