how do i cancel an add on

  • 30 March 2024
  • 3 replies
  • 15 views
Charlene Griffiths
Rank

How do I cancel a monthly add on I on needed a month

3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Charlene Griffiths 

 

You may be able to cancel a recurring add on in the iD Mobile app, have you checked there?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Charlene Griffiths
Rank

Yes there is no option to click on for it. I will just have to call them. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Charlene Griffiths 

 

If the add on has already begun, you may not be able to cancel it, however you should be able to cancel the future recurrences before they happen.

 

Who are you planning to call?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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