Hi there. I made an order today for a phone and sim contract and need to cancel the order.
I am clearly within my 14 day window.
I’ve tried to contact your team via the live chat - I but I am directed to speak to an agent and given a link to ‘Nuance Enterprise Tools’, where I am asked to log in to continue but I have no login details to use.
Please may you contact me, cancel my order?
Thank you.
+9
You will need to use the Live Chat service to cancel in the cooling off period.
Type “speak to an agent” after you get connected on the chat service, a real person should then be able to assist.
Having trouble with live chat? - contact iD customer service privately using their facebook page or Twitter page.
Good luck.
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