How do I claim apple tv subscription?

Hi @Mark Potter,

Welcome to the Community!

For qualifying purchases, on the order confirmation page you'll see banners asking you to 'Redeem your offers'. These banners will also be included in your order confirmation email and in an email sent to you by iD 12 days after your purchase.

Click the banners in either of these emails and you'll be directed to Apple's website. Follow the steps to redeem your offer(s).

If you require further assistance please get back to us here.

Kash

Hi @Gabs Karikari 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom