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How do I contact iD Mobile

  • 6 October 2023
  • 2 replies
  • 3716 views

Userlevel 1

I’ve recently ordered a phone which I’m waiting to come back in stock, but my current plan runs out soon and would like to know if I could get my sim separate so I can still use my current phone until my new one gets here.

 

many thanks 

chris

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Best answer by andewhite 6 October 2023, 15:39

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Userlevel 8
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Have you just joined iD Mobile by ordering a new phone @ChrisJ 2020

Is so, unfortunately iD will not send the SIM separately - it can only be dispatched with the handset you ordered, whenever it’s back in-stock.

If you’re an existing customer who has just upgraded, just carry on using your iD SIM card until your upgrade handset arrives @ChrisJ 2020.

 

 

Userlevel 1

Yeah I’ve only just joined, appreciate the quickly reply 

Why iD Mobile?