Question

how do i get my phone number for my new sim card

  • 12 March 2023
  • 1 reply
  • 248 views
B
Rank

I received my new SIM card however cannot find my phone number so I cannot activate my sim I have checked my emails and there is no phone number on there and it did not come on the packaging for my new sim. I have also not received a welcome email. 

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Bai16,

All new SIMs are activated on dispatch.

Only replacement SIMs need activating.

If it’s a replacement SIM then the long serial number under the barcode is the one used to activate the replacement SIM.

If it’s a new SIM/contract, just pop the SIM into a phone and call/text a friend/family to get the number.

 

Check also spam/junk folders fro the Welcome email.

Mohammed

 

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