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how do i get sms alerts for voicemails

  • 14 July 2022
  • 5 replies
  • 278 views

Userlevel 1

I have just changed my Dad to id, he used to receive sms when he had a voicemail with his old provider. unfortunately now he is not receiving them. The phone is a Galaxy s21 PLEASE HELP!!!!

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Best answer by andewhite 14 July 2022, 11:27

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5 replies

Userlevel 8
Badge +9

Hello @boo1, welcome to the iD community.

I use iD voicemail (with a PIN to access it), and I definitely get an SMS alert when there’s a new voicemail message.

I think you need to enable the SMS alerts for his voicemail, which is done by selecting the following options, after you call the voicemail service (123):

Option 4 > Option 0 > Option 3 > Option 1

Read about iD’s voicemail service in the “Voicemail settings, messages and user guide” community FAQ.

Anyway, good luck.

Userlevel 1

Thank you 

Userlevel 8
Badge +9

Hope the alerts work with your Dad’s iD plan and his Galaxy S21 - fyi, the iD voicemail service is provided by Three (iD Mobile’s network partner).

Userlevel 7
Badge +4

Hey @boo1 

 

Have the above suggestions from @andewhite helped out? We’d recommend those steps and the linked article!

 

Tom

Userlevel 1

Hey @boo1 

 

Have the above suggestions from @andewhite helped out? We’d recommend those steps and the linked article!

 

Tom

All sorted thank you 

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