I have just changed my Dad to id, he used to receive sms when he had a voicemail with his old provider. unfortunately now he is not receiving them. The phone is a Galaxy s21 PLEASE HELP!!!!
Best answer by andewhite
View originalI have just changed my Dad to id, he used to receive sms when he had a voicemail with his old provider. unfortunately now he is not receiving them. The phone is a Galaxy s21 PLEASE HELP!!!!
Best answer by andewhite
View originalHello
I use iD voicemail (with a PIN to access it), and I definitely get an SMS alert when there’s a new voicemail message.
I think you need to enable the SMS alerts for his voicemail, which is done by selecting the following options, after you call the voicemail service (123):
Option 4 > Option 0 > Option 3 > Option 1
Read about iD’s voicemail service in the “Voicemail settings, messages and user guide” community FAQ.
Anyway, good luck.
Hope the alerts work with your Dad’s iD plan and his Galaxy S21 - fyi, the iD voicemail service is provided by Three (iD Mobile’s network partner).
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