Question

how do i stop getting notifications from ID community?

  • 15 January 2024
  • 6 replies
  • 52 views
A
  • Anonymous
  • 0 replies

I cancelled my contract 3 months ago but I am still getting emails from ID community. I can no longer access my old account via the app. I have tried the chat line and phoning the complaints number but I am still receiving these annoying emails. Can anyone advise how to get them stopped, I can receive in excess of 15 every day!

6 replies

andewhite
Rank
Userlevel 8
Badge +9

One way of doing this would be to post in this forum, and ask iD Mobile to DELETE your iD Community account, @Metalguru 

Kash
Rank
Userlevel 7
Badge +7

Hi @Metalguru,

Welcome to the Community!

Please let us know if you wish for your iD Community account to be deleted and we can get it removed.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A

Yes please. But please ensure that the emails will stop if you delete my account.

A

I am still getting these emails. #Kash are you going to do anything about it?

andewhite
Rank
Userlevel 8
Badge +9

I am still getting these emails. #Kash are you going to do anything about it?

Maybe quicker to do-it-yourself, @Metalguru. Login to your iD Community account, and select the Settings option in order to adjust your notifications. 

You’ll then be able to amend the Notifications

🤞

R
Rank
Userlevel 1

Or write to ID Mobile’s DPO and ask to exercise your Right to be Forgotten.

Reply


Terms & Conditions
Why iD Mobile?