Please can I speak to an actual person? Is there some kind of way to private message??
Just use the iD live chat service, or contact iD privately on Facebook (Messenger), or Twitter (DM).
The customer support team work until 8pm on weekdays (6pm at weekends).
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when I click on live chat it just says this:
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 6095009212545223792
Unfortunately, you’ll need to make sure you are NOT LOGGED-IN to the iD Community when you visit pages on the main iD Mobile website
The web browser cookies used by the iD Community site cause this problem when you try and access the main iD website, while signed-in to your iD Community account.
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