HOW TO OPEN MY BILL ONLINE

Hi @anjali 

Welcome to iD Community.

Unfortunately, at the moment are call centers are closed and  we’re currently working on reduced staff due to COVID-19,

You can contact our Live Chat team who are able to assist with account related support.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

We are running a limited service via webchat so you may experience extended waiting times. We apologise for the inconvenience this may cause.

The team are extremely busy, so the Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Here’s everything you need to know about your iD Mobile bill, in one place to help.

Thanks

Pearl