Question

how to remove blacklist from device

  • 24 August 2022
  • 2 replies
  • 70 views
D
Rank

My device has been blacklisted. I had reported it lost but now found the device

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Dylanjiejones, did you report the loss to iD or another agency?

If it was iD, just get in-touch using their online chat https://idmobile.co.uk/live-chat - tell them you’ve found your phone and they’ll explain what to do next.

Chat to an iD agent between 9am - 8pm on weekdays.

If you reported the loss elsewhere, then get back in-touch with the relevant party - anyway, good luck.

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Dylanjiejones 

 

If your device is still blacklisted we can help get it unblocked on our end!

 

As @andewhite says please get in touch via the iD Mobile Live Chat so we can assist with this!

 

Tom

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