Question

How to upgrade to sim only?

  • 21 October 2023
  • 1 reply
  • 47 views

My 24 month contract finishes on October 31st - I’ve had an email from ID and one of the options is to upgrade to a rolling sim only contract (everything unlimited) for £18, but when I go through my upgrades/plan changes in the app, sim only doesn’t come up as an option, only phone upgrades appear.
How do I select the sim only plan please?

Thank you


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1 reply

Userlevel 7
Badge +7

Hi @Emily Louise Davis,

Welcome to the Community!

If you are wanting to upgrade to a SIM only contract you would need to wait until the minimum term has passed.

Hopefully you should see the SIM only options available from 1st November.

 

Kash

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