I bought few days ago a new sim card. Tried to use my pac on https://switching.idmobile.co.uk/customerPortIn and i keep on getting this message
“We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.”
I called the customer service they said they have problems and asked to retry after 24h.
Still not working.
Can someone help me? Really frustating.