I can't recover my ID username, I input my number, last name and year of birth, but it tells me the information is wrong and to try again.
Can someone help me out please?
Best answer by Tom
View originalI can't recover my ID username, I input my number, last name and year of birth, but it tells me the information is wrong and to try again.
Can someone help me out please?
Best answer by Tom
View originalHi
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Have you registered before to the iD Mobile app? If not you’ll need to register an iD Mobile app/website account for your plan.
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If you have registered previously please let us know here.
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Tom
Cheers Tom,
I had registered my other account, but not this one.
All sorted nowÂ
Thanks for letting us know, glad to hear it’s sorted!
Mohammed
Hi
Welcome to the Community!
If you haven’t registered an account already you’ll need to register one first.
If you have registered please follow the forgot username process via the link below:
https://my.idmobile.co.uk/ja/web/cpw/forgot-username/
Please be advised that you’ll need to enter the account holders details whose name the contract is under.
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Kash
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