Question

I cannot register, login, reset my password or recover email

  • 7 July 2023
  • 1 reply
  • 55 views

Tried logging in and despite plenty of attempts over the last few days I cannot login. I have tried to reset my password but the form returns “Something wasn't quite right. Can you enter your details again please?”

I have tried to use the “Forgotten username / email” but it too says “Something wasn't quite right. Can you enter your details again please?”

I have tried to register and it just keeps saying “Service temporarily unavailable”

Tried the “live chat” but it was more of a meme than an actual help

As a first experience this is pretty poor 


This topic has been closed for comments

1 reply

Userlevel 7
Badge +7

Hi @speedypete202,

Welcome to the Community!

We are sorry to hear about the issues you have had whilst trying to log in and register.

Can I please ask that you try registering on a different device or browser?

It may also be worth signing out of your iD Mobile Community account before trying to register.

 

Kash