I’ve come to the end of a 24 month contract and want to change to a sim only but when I try to do this I get Oops something went wrong, I don’t want another £43 bill due to ID changing the app (not my fault) also I can’t now find my usage as you could on the old app. Seems the only way to do it is leave ID and go to a new provider? Help
Hi have the same problem trying to upgrade my contract for the last four days. I understand that can be some issues while transfering information for several hours, but not for few days.
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