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I need a proof of purchase

  • 15 February 2022
  • 4 replies
  • 188 views
Corinne Price
Rank

I need proof of purchase for my insurance company. The live chat doesn’t support this, I have e mailed the address the live chat gave me, left a complaint and no one gets back to me…please help

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Best answer by andewhite 16 February 2022, 13:57

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @Corinne Price,

The iD Mobile Live Chat service really is the fastest way of getting this sorted.

Make sure you start your chat between 9am - 8pm weekdays or 9am - 6pm weekends.

You should type “talk to a person” once you get connected, to avoid the 24/7 chat-bot.

Chatting in the above time periods means you get through to a real person in iD customer support.

Anyway, good luck.

 

Rory
Rank
Userlevel 5
Badge +6

Hi @Corinne Price, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
I
Rank

Hi Guys,

I purchased the fantastic S22 ultra and want to claim my buds but Samsung want proof of purchase showing the retailer and device. Can someone kindly sort me out with this?

Cheers

Kash
Rank
Userlevel 7
Badge +7

@idf1000,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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