I need proof of purchase for my insurance company. The live chat doesn’t support this, I have e mailed the address the live chat gave me, left a complaint and no one gets back to me…please help
Best answer by andewhite
View originalI need proof of purchase for my insurance company. The live chat doesn’t support this, I have e mailed the address the live chat gave me, left a complaint and no one gets back to me…please help
Best answer by andewhite
View originalHello
The iD Mobile Live Chat service really is the fastest way of getting this sorted.
Make sure you start your chat between 9am - 8pm weekdays or 9am - 6pm weekends.
You should type “talk to a person” once you get connected, to avoid the 24/7 chat-bot.
Chatting in the above time periods means you get through to a real person in iD customer support.
Anyway, good luck.
Hi
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Thank you,
Rory
Hi Guys,
I purchased the fantastic S22 ultra and want to claim my buds but Samsung want proof of purchase showing the retailer and device. Can someone kindly sort me out with this?
Cheers
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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