Can someone please help me, I have tried numerous times to access the Live Chat but keep being told it is too busy - I just want to order a replacement Sim Card?
thank you
Best answer by Mohammed
View originalCan someone please help me, I have tried numerous times to access the Live Chat but keep being told it is too busy - I just want to order a replacement Sim Card?
thank you
Best answer by Mohammed
View originali need a sim too and cant get onto a chat agent
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
I cannot access live chat and need a replacement SIM
Hi
The quickest way to get a replacement SIM card would be to pick one up from your local Currys store and activate it at the following link;
https://my.idmobile.co.uk/ja/web/cpw/sim-swap
If you’d like one delivered via DPD, please let us know so we can get in touch.
Tom
I need a replacement SIM card and can’t get onto live chat? Thanks Michele
Hi
Welcome to the Community!
You can either collect a replacement SIM from your local Curry’s store or we can get one sent out.
Please let us know and we can assist you further.
Kash
I have checked the network but still not getting data. please send me a new Sim Card as the one I have has stopped working. Thank you for your help
Michael Turner
I have checked the network but still not getting data. please send me a new Sim Card as the one I have has stopped working. Thank you for your help
Michael Turner
Need help to set up my direct debit
Help me set up direct debit
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