Driven from UK to Italy today. At some point I've been charged £5 for out of Plan data. I leave data connected and have not been charged previously for similar journies in the EU. Usage is 2MB (small) and I have 94Gb data allowance remaining at the time of writing. I believe I have been incorrectly billed. Please can this be investigated?
Best answer by andewhite
View original
+9
Unfortunately
See the charges online at International Calling & Roaming Charges.
Hi andewhite,
At the time stamp of the charge on my bill I was crossing the Swiss border by car. Should I have been charged for driving on the motorway? Ie not ferry
+9
Unfortunately, Switzerland is not an inclusive roaming destination
If your handset connected to a Swiss network, this could result in out-of-plan charges.
OK thanks, so I should be pleased it did not cost more!
Hi
-Lauren
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