Hello
I’ve set up a new ID account online and tried to log in on the mobile app and says account isn’t recognised.
When I try and set up an account on the mobile device it says email/username is in use.
I just need to link my account and sim card together please.
Thanks
+7
Hi
Welcome to the Community!
You’ll need to register an account using the link below:
https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
If you have been an iD Mobile customer below you’ll need to use a different email address.
Kash
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