I have an ID contract on my own phone and one for my daughter. I’ve now updated her phone and have a new contract but how do I cancel her old one. When I login I only see details of my own contract and can’t access her bill. I have a service user number if that helps?
iD mobile account
This topic has been closed for comments
Userlevel 7
+7
Hi
Welcome to the Community!
All accounts need to be registered separately under different email addresses.
You’ll need to register her account under a new email address.
https://my.idmobile.co.uk/ja/web/cpw/pre-registration/-/registration/registerMyAccount
Kash
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more