I have an ID contract on my own phone and one for my daughter. I’ve now updated her phone and have a new contract but how do I cancel her old one. When I login I only see details of my own contract and can’t access her bill. I have a service user number if that helps?
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Hi
Welcome to the Community!
All accounts need to be registered separately under different email addresses.
You’ll need to register her account under a new email address.
https://my.idmobile.co.uk/ja/web/cpw/pre-registration/-/registration/registerMyAccount
Kash
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