I am trying to assist a vulnerable individual who has been the victim of identity theft. They have never been a customer of ID mobile, have never received any services from ID mobile and have never made a payment to ID mobile. They have now received a letter in their name at their address demanding payment of an outstanding bill. I can find no method of contacting ID mobile without information about an account which this individual has no knowledge of.
Any help would be welcome.
Best answer by Rory
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