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Incorrect data allowance

  • 25 April 2023
  • 3 replies
  • 71 views
S
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Userlevel 1

My telephone [REDACTED] iDMobile plan has had the data allowance reduced. I should be getting 2GB per month all I received this month on 24/04/23 was 0.6GB

Please correct and also rollover the remaining from the last billing period. Thanks.

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Best answer by Tom 28 April 2023, 15:56

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3 replies

Tom
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Userlevel 7
Badge +4

Hi @SuperNiceNina 

 

Have you changed your billing date recently?

 

Have you made any plan changes?

 

Tom

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S
Rank
Userlevel 1

Tom many thanks.

Issue resolved folowing a vist to our local Currys / CarPhoneWarehouse store.

Tom
Rank
Userlevel 7
Badge +4

Hi @SuperNiceNina 

 

Glad to hear this, let us know if you need anything else.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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