I have not received an email confirmation after ordering a pay monthly sim only deal, I may have given an incorrect email address what can I do? I have not received the sim as yet
Best answer by Mohammed
View originalI have not received an email confirmation after ordering a pay monthly sim only deal, I may have given an incorrect email address what can I do? I have not received the sim as yet
Best answer by Mohammed
View originalHi
Glad to hear that you managed to get through to somebody.
Please let us know if you require further assistance.
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Kash
Thanks Mohammed,
I managed to live chat with an agent and what you stated has been done, I now just have to wait for the sim to arrive and can then hopefully set up on the id app
I have not received an email confirmation after ordering a pay monthly sim only deal, I may have given an incorrect email address what can I do? I have not received the sim as yet
Hey
We can change the email but can’t re-send the automated emails that were issued.
If you want, I can get this changed or you can update the email once you have the SIM Card received via the iD app/account after registering.
Mohammed
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