Question

International Roaming

  • 11 June 2023
  • 2 replies
  • 78 views

I was in mauritius a few months ago, and unable to make or receive calls, even though my roaming was switchined on. 

I dont intend to make calls, however I would like to receive calls. 

I am moving to the country next month, so it is important I can still receive calls. 

How do i do this ?


This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

Make sure the bill cap for your iD account is big enough to cover the cost of receiving incoming calls while you’re roaming in Mauritius @Carl McMullen.   

Userlevel 7
Badge +4

Hi @Carl McMullen 

 

I’m sorry to hear that, is your roaming selected on both the device and the iD Mobile app/website account while logged in?

 

Have you tried manually selecting a network via the device settings while there instead of automatic network selection?

 

Has your bill cap been adjusted to a suitable amount?

 

Tom

Why iD Mobile?