Not a happy customer Beware when I bought my phone contact I checked and was told it included international data roaming in Norway. I asked specifically as I was due to travel to Norway. I used data roaming to check my email in Norway them recurve a text to advise I had used £45 of data andmy monthly bill is now in excess of £85. I'm furious and as soon as this contract is up I'll dump ID Mobile and return to Lebara mobile. I feel cheated and conned by ID Mobile . Anyone have any suggestions about how to make a formal complaint about this subject?
international roaming
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Userlevel 8
+9
Sounds like you might’ve using roaming mobile data while onboard a ship, cruiseliner or ferry during your trip to Norway
For iD complaints process, visit https://www.idmobile.co.uk/help-and-advice/complaints-procedure.
Userlevel 7
+4
Hi
We wouldn’t charge for roaming while in Norway, what are the charges marked as on your bill?
Tom
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