Is account login broken for other people today ? (saturday 2 DEC)
seems like their servers are overloaded ?
Is account login broken for other people today ? (saturday 2 DEC)
seems like their servers are overloaded ?
Same, not been able to login to account for 2 days - Too many people attempting to logon apparently….
The entire system seems to be in meltdown. Utterly unbelievable customer service - if anyone is lucky enough to be within the cooling off period I would strongly advise them to cancel. I can't even txt them to get a PAC code to transfer!!
Translated that means inadequate IT infrastructure.
very poor considering that they want us to do everything online and use the app.
I need to get statements to reclaim business expenses. Clearly I should not have gone with such an amateur outfit !
Hi
We had experienced some issues yesterday with our network, but this is mostly fixed now. Additionally, as a knock on effect we have experienced a higher volume of contact than usual. The iD app has become unavailable again for some customers. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb Thanks. - Siân
Thankfully I can now log in to my account via laptop but service is VERY slow.
i cant even register.just sends me a passcode then tells me its wrong.i want to check my bills for last months data so i can get a backup card.at this rate ill just cancel contract and go elsewhere.i need apps for work and everyday im losing more.day 2.
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