Hi all,
I am having major issues getting ID mobile to block my stolen iPhone 14 pro handset. I have requested this 3 times now since the phone was stolen at the start of last week.
Every time customer chat says they have barred the device but it is still showing as unblocked and my insurance is refusing to pay out because of this.
The phone was purchase new through Curry's/Carphone Warehouse just before the end of the year.
I have a replacement SIM and are using a temporary device but I cannot afford to loose thousands of pounds due to the insurance not paying out!
Please help! Many thanks.