Requested number port from EE to ID to be done today ( wednesday 20th )
Got an SMS on the new sim card saying it has been done.
However, the old sim card ( EE ) is still active and the speeds are dismal ( on the new ID simcard), at about 5mb to 12mb ( speedtest ) I would ususally get about 50mb on EE
I've checked on the website which says 4G is available here on their network ( I live in an urban area )
Any advice ? As it seems difficult getting through to an actual person at ID. Phone is an iPhone 11
Thanks
Best answer by Lauren
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