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issues sending text messages on new i13

  • 10 January 2022
  • 3 replies
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Wendy Gray
Rank
Userlevel 1

Anyone have any idea why my new iPhone 13 won’t let me send text messages when switching to iD?

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Best answer by Kash 11 January 2022, 18:42

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3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Wendy Gray,

Please could you try the below:

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Wendy Gray
Rank
Userlevel 1

Worked a treat thank you so much.

Kash
Rank
Userlevel 7
Badge +7

@Wendy Gray,

Glad it worked.

Let us know if you require further assistance.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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