How can I change the language in my itemised bills page, everything else is in English but not the monthly itemised bills.
Best answer by WelshPaul
View originalHow can I change the language in my itemised bills page, everything else is in English but not the monthly itemised bills.
Best answer by WelshPaul
View originalHi
Welcome to the Community!
Please can you download a PDF viewer and check if that makes a difference when you view the bill through there?
Do you have any translate settings etc on the device you are using which may change the language?
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Kash
The foreign languish only shows up on the itemised billing, everything else on the iD site is in English.
Hi
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Are you using an iPhone or iOS/Apple device?
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Have you tried another device or PDF viewer?
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Tom
Hi
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Have you tried a PDF viewer?
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Are all device you’ve used from Apple?
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Tom
Still unresolved. All itemised monthly bills viewed on any of my devices are in Chinese or some other language. Everything else on my account is in English. This means I have no access to any itemised mobile phone bill.
Perhaps someone from iD can get this resolved ?
No. When I open the iD app and view my itemised bill it’s in Chinese or something similar. This is totally absurd that nobody understands that I want to view my bill in English.  Â
Hi
Please could you try the steps that
If you still have issues, please let us know.
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Kash
kash, I see comments on your forum that many other people have been having exactly the same problem and they are blaming the iD App, which I am using. So this is a much bigger issue which needs resolving p.d.q.
i surprised you did not know about this!
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