Question

James Frizzle

  • 30 April 2024
  • 1 reply
  • 18 views
James Frizzle
Rank

Upgraded yesterday should be unlimited data through loyalty agreement only showing 100 gb data was told it would be checked and I would be called back im still waiting thanks 

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @James Frizzle 

 

It may take a day or so for upgraded plans to update, is the plan itself unlimited or is the unlimited an add-on applied by our team?

 

If the latter, it may go through your monthly allowance as normal and then the add on.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?